This Tuesday, October 25, the “Meu Gov.br” account began to display the Bad Gateway 502 error. As a result, the platform does not allow access to various websites related to government services, such as Inep and Social Security.
With the bug, it is not possible, for example, to apply for the Auxílio Brasil payroll loan. In addition, it is also not possible to access the main information concerning the National High School Examination (ENEM).
According to data from Google Trends, the tool that monitors the top searches performed on Google, there has been a sudden increase in searches for terms such as: “502 bad gateway”; “gov.br account”; and “gov.br”.
In some tests performed by the TechTudo team, when trying to log in to the Gov.br website, the password used seemed to be wrong, although it was correct. When selecting the “Recover Password” option, the site took a long time to load. And after loading it opened a page with the message “Error 502 Bad Gateway”.
The bug, in short, is a communication failure between the site’s servers and, because it is linked to the Gov.br account, it ends up affecting access to most of the Brazilian government’s digital services.
Then, learn more and see what the platform managers are saying. After all, how long will it stay like this? Follow!
Error 502 Bad Gateway – Gov.br
Through Twitter, the TechTudo team reached out to the government servers to figure out what caused the failure and if there is a fix. But so far no response has been received. It is possible, however, that the error is related to the new wave of payments from Auxílio Brasil, available from this Tuesday (35) for beneficiaries of the program.
This Tuesday (25), beneficiaries with 0 NIS final receive payment from Auxílio Brasil.
Learn more: https://t.co/xBHdmHa9WB pic.twitter.com/J3FjvORpEs
— Special Secretariat for Social Communication (@gov_dobrasil) October 25, 2022
Additionally, it’s important to note that using apps that request government credentials — like Meu INSS, for example — is also affected by the bug. Additionally, some Twitter users have reported having their accounts blocked after login attempts. Below, find out what is being said on the networks about the 502 bad gateway error in the Gov.br account.
I have a problem accessing the https://t.co/Ol2kP2PDSF quota, anyone else having the same problem? User blocked!
— Cleuberff 2️⃣2️⃣🇧🇷 (@cleuberff) October 25, 2022
my gov br account was blocked and i was putting the right password in that ass
— alexia (@Iydiadeets) October 25, 2022
See more : Find out how to register for the gold or silver level gov.br account: client and e-CAC accounts require a high degree!
Damaged Enem confirmation card?
The registration confirmation card for the national high school exam (Enem) 2022, which contains the place of the test, has been accessible since last Monday (24), on the website of the National Institute for Educational Studies and Research Anísio Teixeira (Inep).
Access, however, presents some instability in the gov.br platform, affecting the 3,396,632 subscribers to this year’s edition. The website, in turn, informs that a maintenance carried out by the Ministry of Economy on the gov.br platform has disrupted access to the participant’s page. Finally, to access the document on the Inep site, the candidate must connect to the gov.br system, a platform that unifies Brazilian data.
See more : Find out how to upgrade your Gov.br account to silver and gold step by step